“What They Don’t Tell You About Starting a
Business”
Chapter 9
Avoiding the Mistakes
The 7 BIG Mistakes
1. Going it alone
Many people think that they can just start a business, that they don’t need any help or advice, that they know all they need to know.
I know, I was one of them once!
You can succeed in business on your own like this but you have to be very clever and very lucky.
Always get advice, always do the research up front.
Talk to an accountant, a marketer, a legal expert, and all the other people who specialize in the things that you don’t.
It’s really helpful as well to engage with a Coach. It’s not always as expensive as you might think and it will prove invaluable in keeping you on track.
2. Treating it like a job
Many people fail because they treat their business like a job.
They limit their hours and take long holidays.
Now this is all very well if your business has already reached that critical mass where it generates an income which is independent of your input.
But until you’ve reached that, the best way to cause your business to fail is to be out of reach of your clients.
As a client of many personal business, when I want something done I want it done now.
If I get an ‘out of office, come back Monday’ or ‘we will be closed for the next two weeks’. I’m sorry, I’m off.
Someone else will be there waiting for my custom.
This isn’t to say that you can’t take holidays or breaks at all, because that’s also a mistake.
You’ll upset your family and burn yourself out as I nearly did when I started my first business.
During the first couple of years you need to be reachable at all times by your clients and especially your potential clients.
You’re building precious relationships throughout this period and can’t afford to ‘let them go’.
3. Thinking you need to know ‘everything’
The fact is that to create your own Personal Business you don’t need to know everything there is to know about it.
That’s where your advisors and your Coach come in.
No one person ‘knows it all’ and most people who start businesses do so with the minimum amount of knowledge about how it all works.
So don’t delay until you feel you’ve learned everything, you’ll do that on the way. What you need at first is commitment, confidence and courage.
4. Jumping in too soon
But on the other hand, another key mistake is to ‘jump in the deep end’ and commit to things you don’t actually need before you start trading.
Start in a small way, ‘test the water’.
That means test your market, test your processes, test your advisors and your suppliers.
Don’t commit to long contracts for supplies and services or you’ll find your resources draining away before you’ve had a chance to properly get going.
In particular don’t go out and rush into signing up for any type of ‘business premises’ unless this is absolutely vital. Test first and find out what you need before you commit.
4. Only having a single stream of income
Many, many businesses have failed because they have relied on a single income source – just one big ‘cash cow’ customer.
This leaves you open to two things:
The ‘cash cow’ gets sick and dies, or decides to get what it needs from another supplier leaving you out in the cold with no income – and it’s not easy to find another source when you’re in that position.
5. Inefficient use of time
Don’t make the mistake of spending your time doing all the functions of the business such as marketing, accounts, IT and so on if they aren’t your ‘thing’.
Concentrate on what you do best and outsource the rest.
Sir John Harvey Jones said – “Only do those things that only you can do”.
Don’t make the mistake of giving up on your business because you don’t think you have enough time.
You don’t need to go full blast from day one with a new business.
You can start slowly and build it up alongside other things you do, such as your employment, until the income from your business allows you to ‘switch’.
6. Not knowing the ‘Rules’
Whatever your business, there will be some legal rules and regulations with which you are required to comply.
At the simplest level these relate to tax laws, declaring your income and keeping accounts, and if you employ anyone including yourself (unless you are already ‘of pensionable age’) you are required to make adequate pension provisions.
If you run your business from home, check your title deeds or lease agreement for anything that might prevent you from doing this.
Find out about Health & Safety requirements and so on.
Don’t make the mistake of ‘waiting until something happens’ before you take action. Consult the appropriate professional advisors first – making sure first of course, that they are qualified to give that advice
Don’t rely as so many seem to do on ‘a bloke down the pub’!
7. Unfounded fears and beliefs
Most people are ‘scared’ of selling, of picking up the phone, and of talking to people about their new business.
They are ‘scared’ of what other people ‘might think’, of looking ‘foolish’ and so on.
Don’t worry about it. It’s normal, and you may also have hidden fears about ‘success’, the most common of which are ‘what if I lose all my friends?’ and ‘what if people think I’m trying to exploit them?’
Forget about what ‘other people’ might think because they probably don’t, and just remember why you are doing this.
Focus on your ‘why’ and just do it.